Between cic triple advantage(12.95mo), mni credit report services(11.95 mo) and easy saver(14.95) all for nothing, tried canceling two months ago and still being charged every month. What do I do? E-mailed each of them, and still no luck. Short of canceling the credit card can't seem to get any satisfaction. What have other people done to get positive action? Should not have to go thru such headache to cancel a simple request. Afraid to search the web anymore, afraid someone will sign me up for something I don't want. Help me.
I recommend a class action law suite against this company. The case will be relatively easy to win as they have been documented by thousands of people taking the same fraudulent actions. All those with documentation of recorded phone calls, e-mails and/or cases involving over $100, please consider and include contact info.
I thought I was the only one, but when I canceled this 2 monts ago, the charge did not go away, I now get billed 2 times a month. I am contacting the State to file a complaint. Maybe if the states go after these people, it will stop!
3. Written by how to talk to someone, on 03-07-2008 09:53
I called the company at *67-949-567-38XX (choose a random #). You will not get someone who can help, but you will speak to someone. If lots of people call their offices, we will waste time. Ask for a number to call. Ask for a director. If nothing else, we can make them pay us for the fraudulent charges with their wasted time.
never used this cic or free credit report . called credit card company issued me a new card and still have charges on it from cic and should not . have no idea how they got my credit card number the first time and do not know how they got it now
These guys are awful. This just happened to me also. I called them today and asked that they cancel my account. I am very worried, based on all of the information I have seen online, that they will not.
This was all part of FreeCreditReport.com, which is supposedly a part of Experian. Amazingly shady for a business owned by a Credit Reporting Bureau.
I spoke with one of their Customer Service Representative today and he was not very pleasant.
I just noticed this charge on my bank account today for $14.95. So I called the number and told her that I wanted to cancel my membership. But then she tried 3 times to get me to keep it, telling me that they had posted various updates to my credit report and telling me that I should log in and view them. And when I said that I didn't have my access code, she said that she would be happy to get it for me. I I had a mini blow-up (which I never do) and finally she canceled it. Still waiting for that email to come through confirming this...
Call them and DEMAND cancellation of the service! 877-481-6825. Demand a refund since they neglected to cancel as you requested. It seems like they pull this sort of this ALL the time.. Also ask to speak to a supervisor, and don't believe them when they tell you "there is no higher-up because we're all on together". That's what I was told and I called back later and spoke to someone else, and all of a sudden there was such a thing as a supervisor! They will not prove to be very helpful though. They will only give you an address (a PO box!) to write or fax your complaints, but no phone number, but on the BBB complaint form, they give the phone number of "Robert Fosmire" of Consumer Relations Group in Irvine, Ca, as 1-888-888-8553. This is the place where they have you write your complaints, so this must be the guy who "reads" them... Trust me, they've got millions of complaints and angry customers, so that's why they don't give out any phone numbers for you to call.
By the way, has anyone EVER received any emails from these people?! I believe I was lied to when they said they've been sending emails this whole time, and I told them that was NOT the case. They said the reason I haven't gotten them was because I typed my email address as ".om" instead of ".com" which was ABSOLUTE B.S.!! I've NEVER made that kind of typo before, and I have to type my full email address numerous times a week, not to mention having to type ".com" every time I go to a website, and have never typed it that way!! Also, you have to type your address TWICE, so I KNOW I didn't make that typo TWICE in a row.. This company is so full of BS they'd make millions opening up a manure factory. Instead, they make millions scamming decent people..
PLEASE be sure to complain to the BBB and to the FTC and to anyone else you can think of..
Also, the BBB rating of "B" is misleading. Keep in mind that these are their ratings, from highest to lowest: AAA, AA, A, BBB, BB, B, CCC, CC, C, D, F. The BBB is a company as well, and they want to paint their members in the best light possible to ensure future membership. The only "bad" ratings in their eyes are D and F, which is a bit ridiculous..
I have sent the a EMail canceling the service,but this did not prevent them from billing my checking account twice for 14.95 each time.I want a refund & Triple Advanta to stop billing me as I quit the same day.George Hayes
I have sent the a EMail canceling the service,but this did not prevent them from billing my checking account twice for 14.95 each time.I want a reund & Triple Advanta to stop billing me as I quit the same day.George Hayes
I had an account with freecreditreport.com and all I had to do to cancel it was call the phone number 1-877-481-6825. She told me the monthly fee of 12.95 was for having them monitor my credit report and notifying me of any changes made to it by email. In my opinion, it was a rip off and I am sorry that I spent so much money on it. If you are past your "free 30 days", then you agreed to pay the fee and therefore all you can do is cancel the account to prevent further charges.
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